Frequently Asked Questions

Q: Is pest control treatment safe or pet-freindly for my home or office (children, pets & plants)?
A: Pesticides pose very little risk when handled and applied according to the manufacturer’s label and in accordance with state regulations. We take precautions to keep you, your family, pets, and Charlotte NC or Concord, NC home safe. Through application and integrated pest management (IPM), our Charlotte NC pest, bed bug, termite, and wildlife removal exterminator technicians can help solve your pest problem in the most responsible way possible.

 

Q: What is involved in pest control treatment?
A: First we start with assessment. We figure out why you’re having the pest problem, where it may be coming from, and how to eliminate it. Our technicians then treat accordingly and discuss any recommendations for prevention with you.

 

Q: Do your services have a guarantee?
A: City Wide Exterminating guarantees to provide a pest free Charlotte and Concord, NC home while using the most environmentally responsible pet friendly exterminating pest solutions at an affordable rate. If you elect an annual service agreement for pest control, and a problem arises between treatments, we provide additional targeted treatments at no charge.

 

Q: Do I need to leave my home or office for treatment?
A: Not typically. Most pest services can be done with residents present. More extensive treatments, such as bedbugs and fleas, require a 4-hour vacancy period following treatment.

 

Q: What is the typical charge for pest control service?

A: Pricing will vary according to type of Charlotte NC or Concord NC pest control elected, degree of infestation, and square footage to be treated. Give us a call or submit the online request form on the sidebar for more information.

Q: How long will it take to get an on-site appointment?
A: Most appointments can be serviced within 2-3 days. We strive to accommodate all scheduling requests.

 

Q: What forms of payment do you accept?
A: We accept cash, check, American Express, Discover, Mastercard, Visa, and online payments. Click here to pay your bill online.

 

Q: Do I have to sign a contract?

A: Only if you want one! We offer one-time services as well as annual service agreements for your Charlotte NC, Concord, NC home or place of business along with all surrounding areas.