Frequently Asked Questions
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Pest Solutions
Keep your home and loved ones protected from the most common household pests!

Ants

Spiders

Roaches

Rodents
Learn More About Our Services
Below are the answers to some of our most frequently asked questions. If you have a question about something that is not answered here, please don't hesitate to contact us!
Pesticides pose very little risk when handled and applied according to the manufacturer’s label and in accordance with state regulations. We take precautions to keep you, your family, pets, and home safe. Through application and integrated pest management (IPM), our technicians can help solve your pest problems in the most responsible way possible.
First we start with an assessment. We figure out why you’re having the pest problem, where it may be coming from, and how to eliminate it. Our technicians then treat accordingly and discuss any recommendations for ongoing pest prevention with you.
City Wide Exterminating guarantees to provide a pest-free home while using the most environmentally responsible, pet-friendly pest control solutions at an affordable rate. If you elect an annual service agreement for pest control, and a problem arises between treatments, we provide additional targeted treatments at no charge.
Not typically. Most pest control services can be performed with residents present. More extensive treatments, such as bed bug extermination and flea removal, require a 4-hour vacancy period following treatment.
Pricing will vary according to type of treatment elected, degree of infestation, and square footage to be treated. Take a look at our plan options on this page. If you have any questions, feel free to give us a call or submit our online request form for more information.
Most appointments can be serviced within 2-3 days. We strive to accommodate all scheduling requests.
We accept cash, check, American Express, Discover, Mastercard, Visa, and online payments. Click here to pay your bill online.
Only if you want one! We offer one-time extermination services as well as annual service agreements for your home or place of business throughout Charlotte and surrounding areas.
Pest & Termite Control Packages
Get the peace of mind you deserve. Choose one of our comprehensive PEST or TERMITE control packages, and save an additional $20 when you book online.

Starting at $32/mo.
Everyday Home
*Initial fee applies. Includes complementary annual termite inspection.
Great service. Great price. No ifs, ants or bugs. This plan provides guaranteed protection against creepy crawlies like ants, roaches and spiders and 21 additional pests. That’s a lot more than most of our competitors. Plus, we’ll even provide an annual complementary termite inspection on your home.

Starting at $62/mo.
Everyday Home Plus
*Initial fee applies. Includes complementary annual termite inspection.
Want to enjoy a pest-free home PLUS yard? This plan will do it. Everyday Home Plus+ covers all the creepy crawlies like ants, roaches and spiders in your home PLUS monthly mosquito, tick and flea yard treatments during the spring and summer. And, of course, we will even check your home once a year for those pesky termites. Click below to get the full scoop.

Starting at $51/mo.
Essential Home
*Initial fee applies.
Looking to protect your largest investment from one of the most costly pests in the area? We’ve got you covered with our essential termite prevention plan, and we guarantee to keep out 21 other creepy crawlies as well. Plus, get 10% off fire ant control and wildlife services.

Starting at $81/mo.
Elite Home + Yard
*Initial fee applies.
Elite Home + Yard takes all of our great services and rolls them into one great package. Not only will your home be protected from termites, but you’ll also enjoy a pest-free home and a yard free from mosquitos, ticks and fleas!